Sirair warranty policy.
By webvelopment
July 3, 2024
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Sirair warranty policy.

Warranty Information

  • Sirair Midwall Split Non Inverter Units: 3 years on the unit, 5 years on the compressor.
  • Sirair Midwall Split Inverter Units: 3 years on the unit, 10 years on the compressor.
  • Sirair Commercial Units: 3 years on the unit, 5 years on the compressor.
  • Aircurtain: 1 year on the unit
  • Air cooler: 1 year on the unit
  • Sirair Heat2O Geyser Heat Pump: 2 years.
  • Sirair Inverwatt Pool Heat Pump: 2 years.
  • Starke Fridge Compressors (R134a): 3 months.
  • Vacuum Pumps: 3 months

Warranty Terms and Conditions:

Sirair warranties cover parts of the unit, excluding installation unless completed by Sirair. Dealers or installers are responsible for troubleshooting and fault finding. Sirair will provide replacement parts under warranty if the fault is due to a defective part, provided the installer or end user has the invoice within the warranty period.

The warranty is voided if the below requirements are not met;

  1. Required Servicing: The warranty is contingent on regular servicing as specified:
    • Domestic Midwall Split Units (Home): Annual service.
    • Domestic Midwall Split Units (Office): Biannual service.
    • Commercial Air Conditioners: Biannual service.
    • Pool Heat Pumps: Annual service.
    • Geyser Heat Pumps: Annual service.
  2. Correct Unit Sizing: Installing an incorrectly sized unit will void the warranty.

Please note that PC boards do not have a warranty due to load-shedding and power surges.

See full Terms and Conditions Here.

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